Last Updated: January 2026
Steady, Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information across all Steady products, platforms, and services.
Integrated Home Platform
Data flows across our 4 pillars (Maintain, Protect, Build, Plan) for a unified home management experience.
Your Rights
Access, delete, correct, export, and opt-out rights under GDPR and CCPA/CPRA compliance.
AI Transparency
Clear disclosure of AI-powered features, home analysis capabilities, and automated decision-making.
1. Who This Policy Applies To
This Privacy Policy applies to U.S.-based users only. If you are under 18 years of age, you may only use our Sites with the verifiable consent of a parent or guardian.
2. Integrated Platform & Data Sharing
How Our Platform Works: Steady operates an integrated home management platform built around 4 pillars: Maintain (home upkeep and repairs), Protect (insurance and emergency preparedness), Build (improvements and design), and Plan (financial planning and home value tracking).
Data Sharing Across Pillars: By using the Steady platform, you consent to data sharing across our integrated system. For example:
- Home systems tracked in Maintain inform insurance assessments in Protect
- Improvement projects in Build update your Home Health Score across all pillars
- Financial data in Plan integrates with maintenance cost tracking
- Document uploads are analyzed and relevant data is shared across your home profile
- AI-powered recommendations leverage data from all pillars for personalization
This unified approach allows us to provide comprehensive home management guidance with continuous, personalized support.
3. Categories of Personal Information We Collect
We may collect the following categories of personal information:
| Category | Description |
|---|---|
| Identity & Contact Data | Name, address, email, phone number, date of birth |
| Account Data | Username, password, account preferences |
| Property Data | Home address, property details, systems, documents, photos |
| Online Identifiers | IP address, cookies, mobile ID, browser/device info |
| Usage Data | Clicks, page views, searches, interactions |
| Financial Data | Mortgage info, home value, insurance policies, billing info (via secure processors) |
| Marketing Preferences | Opt-in choices, communication history |
| Location Data | Approximate location (city/state) via IP or mobile settings |
4. How We Collect Personal Information
We collect personal information from:
- You directly, via forms, chats, document uploads, or subscriptions
- Automated means, including cookies, beacons, log files, and analytics tools
- Third parties, such as public property records, risk databases, and service providers
5. How We Use Your Personal Information
We use your information to:
- Provide and manage the Steady platform and its services
- Fulfill transactions and respond to inquiries
- Personalize your home management experience across all pillars
- Send marketing, newsletters, and promotional content
- Maintain security and detect fraud
- Improve products, services, and user interfaces
- Comply with legal obligations
- Analyze trends and metrics
You consent to receive messages from us -- including via email and text -- relating to your home, transactions, interests, or subscriptions.
6. How We Share Your Information
We may share your personal data with:
- Service providers for hosting, analytics, marketing, and payment processing
- Payment processors like Stripe (we do not store full credit card information)
- Third-party vendors and professionals you connect with through the platform
- Legal authorities, if required by law or to protect Steady's rights
- Successors in interest, in the event of a sale, merger, or restructuring
- Third parties with your consent, where applicable
7. AI & Automated Decision-Making
AI-Powered Features: Steady uses artificial intelligence and machine learning to enhance your home management experience:
- AI Chat Assistant: An intelligent assistant that helps you manage your home, answer questions, and coordinate tasks across all pillars
- Personalized Recommendations: Maintenance schedules, improvement suggestions, and financial guidance based on your home data
- Home Analysis: Automated analysis of property conditions, risk profiles, and market trends
- Document Processing: AI-powered extraction of information from uploaded documents, photos, and inspection reports
- Emergency Monitoring: Real-time hazard detection and proactive alerts for your property
Your Rights Regarding AI: You have the right to:
- Understand the logic behind automated recommendations and decisions
- Request human review of AI-driven decisions that significantly affect you
- Opt-out of certain AI-powered features (though this may limit platform functionality)
- Access information about AI training data sources and model usage
Important Note: AI recommendations are informational and should not be considered professional home inspection, financial, or legal advice. Always consult with qualified professionals for important decisions.
8. Social Media and External Services
Our Sites may interact with third-party platforms like Facebook, Instagram, and YouTube. These platforms may collect information per their own terms. We are not responsible for data practices of these third-party services.
9. Data Retention and Localization
We store personal data in the U.S. and retain it only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Security
We employ reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials. If you believe your account has been compromised, notify us immediately.
11. Your Rights and Responsibilities
You are responsible for providing accurate information. By submitting data to us, you represent that you have the legal right to do so. You agree to indemnify Steady against any claims arising from misuse or unauthorized disclosure of data.
You may:
- Update your personal information by logging into your account or contacting us
- Opt out of marketing communications by clicking "unsubscribe" or emailing us
12. Public Content and Reviews
Content you post publicly (e.g., comments, reviews) may be visible to others and indexed by search engines. You post such content at your own risk.
13. Do Not Track
We currently do not respond to "Do Not Track" browser signals.
14. Children's Privacy
We do not knowingly collect data from children under 18 without verifiable parental consent.
15. State-Specific Notices
California: Steady is not subject to CCPA at this time but honors "Shine the Light" requests.
Nevada: We do not sell personal information but honor opt-out requests.
Accessibility: Contact us for alternative formats of this policy.
16. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted with a revised "Last Updated" date. Continued use of our Sites constitutes acceptance of the updated policy.
17. Contact Us
If you have questions or wish to make a privacy-related request, please contact:
Steady Privacy Team
Email: privacy@oksteady.com